eNBioAccess T3 Fingerprint Time Attendance

Support for Installation of Hardware and Software

A]  At Client End Scope Of Work

      01] Firstly device mounting demarcations 

      02] 230Vac@5/6AMP/UPS Power Socket required at Device marked locations.

      03] LAN Cable and Free IP'S required at device place properly routed.

      04] A Desktop dedicated/Sever Network PC required.

      05] HR/Admin Office required to get the training

B]   ON-Site Engineer's working Scope.

     01] Device to be fixed by using its Wall mount Plate/Bracket to mount the Hardware.

    02] Power and LAN network cable to be plugged IN.

    03] Hardware Configurations Viz: Terminal and Server IP.

   04] Using I-Access Mobile App configurations Steps.

   05] Mobile App details and its training to HR/Admin Person.

1.  MENU: Switches to menu screen from initial screen.

2.  ESC: Switches to the previous menu regardless the current location in the menu(upper/lower).

3. OK: To display the lower menu for the selected upper menu or to reflect changes of menu.

4.  Number keypad: To select lower menu on the screen with 7 icons or to set User ID, Password or server IP.

5.  Arrow keypad: To change different menu items or settings.

6.  F key: To attempt verification when attendance is set.

Note : Before Installation of ACm Pro, Need to install SQL and configure it first then start Installation of ACM Pro.

Please make sure that Windows Firewall And Antivirus Should be OFF.

INSTALLATION OF Access Manager Professional

Now ACM Pro Installation Completed.

Network Settings

Now We need to do Network settings from Device side so that device can connect to the ACM-Pro.

User Enrollment

Password input window will be displayed when ‘Password’ button is selected in ‘AUTH TYPE1’ field. Enter the password(4~8 digits) to be enrolled and press “OK” button.

2. Select the button of the item to be modified and change the value. Select ‘Save’ and press “OK” button to save the changes.

Notice for User Modification

When there is only one user who has privilege of administrator, the Privilege management cannot be modified due to the restriction that there should be ‘at least one administrator’.

1. Menu(“Menu” button) -> User menu(“1”button) -> ‘User’ -> ID input window appears when ‘Delete’ is pressed. When user ID to be deleted is entered and “OK” button is pressed, notification window to delete will appear. Once ‘Yes’ is selected to delete, user with the corresponding ID will be deleted.

3. One page shows 5 logs and all the logs searched can be confirmed using arrow button (“◀”, “▶”).

3. The card enrolled will be verified just by waving the card at the card sensor without entering ID.

ID will be generated automatically starting from “0000” and the next ID will be generated if there exists a user assigned to the ID. Simultaneous enrollment function of RF is supported in network mode and it is not supported in Standalone mode.

Default: Configures the security level applied in verification of terminal, 1:N verification setting and timeout.

T&A: Configures the attendance function and type of attendance mode to be used.

ETC: Configures display of the user name on the notification generated when the log is saved during verification or when verification is successful. Also configures holding time of the verification result notice.

Now we will check one by one

1:1 Verification Security Level

This menu configures the level of 1:1 verification security. For 1:1 verification, the input range is from 1 ~ 9 and the default value is 5. If the security level is too high, the failure rate may be increased and if it is too low, misidentification rate may be elevated. Hence, the default value is recommended.

1:N Verification Security Level

This menu configures the level of 1:N verification security. For 1:N verification, the input range is from 5 ~ 9 and the default value is 8. If the security level is too high, the failure rate may be increased and if it is too low, misidentification rate may be elevated. Hence, the default value is recommended.

1:N Verification

eNBioAccess-T3 supports 1:1 and 1:N verification methods for fingerprint verification. For 1:1, verification is performed after ID is entered and for 1:N, verification is performed after searching all users without ID input. 1:1 is used to increase verification speed than 1:N and 1:N is used to simplify the verification procedure. If you don’t want to use 1:N, select ‘Disable’.

1:N Verification Time

Fingerprint searching time can be configured in 1:N verification method. The input range is from 3 ~ 9 seconds and the default value is “3” seconds. “Timeout” error will occur when it fails to search within the specified time.

• Saving Log

      Save Log ->‘Yes’ should be selected to save and search user logs.

• User Name

      User Name -> If ‘Show’ is selected, user name will be shown for successful verification. User name -> If ‘Do not show’ is selected, only ID will be shown for successful verification not user name.

• Display Duration

      Display duration can be configured from ‘1 ~ 20’ and the default is ‘2’. Input window will appear when the corresponding menu is selected and the value can be changed by entering the desired value.

System Management

1. Display

Settings - language and LCD brightness for the terminal

2. Sound

Settings - sound effect, voice notification and its volume for the terminal 

3. Sensor

Settings for capture timeout of terminal sensor and LFD(Live Finger Detection) level .

4. User

Settings for User – ID length, template counts and other information 

5. Information 

Shows the current status of terminal for each item in table format

6. Card

To set card type and its option for RF card of the terminal

7. Desktop

To change desktop image of the initial screen of the terminal

8. Date and Time

To change system date and time of the terminal

LANGUAGE

Language of terminal can be changed. Language can be chosen between Korean and English.

LCD Brightness

LCD Brightness can be configured from ‘10 ~ 100’ and its default value is ‘80’. The value can be changed by entering the desired value after selecting the corresponding menu.

Sound

To use in mute, change ‘Sound on’ ->‘Sound off’. It can be configured to use only voice or sound effect.

Volume

Volume can be configured from ‘0~100’ and its default value is ‘50’. Input window will appear when the corresponding menu is selected and the volume can be changed by entering the desired volume.

If the volume is set to ‘0’, there will be no sound regardless of the sound option.

Timeout

The range of time allowed to scan fingerprint is from ‘3 ~ 9’ seconds and the default time is ‘5’ seconds.

LFD(Live Finger Detection) Accuracy

It configures the options for fingerprint forgery screening and configures the levels of screening from middle, high, disable.

Brightness

The brightness of sensor can be configured when the input status of fingerprints is too bright or too dark. The input range is from ‘0 ~ 100’ and its default value is ‘40’.

Contrast

The contrast of sensor can be configured when the input status of fingerprints is too bright or too dark. The input range is from    ‘0 ~ 100’ and its default value is ‘20’

Gain

This menu configures the thickness of fingerprints scanned by the sensor. You can choose from 1, 2, 4, 8 for the level of thickness. The default value is ‘2’.

ID Fingerprint Count

It is the quantity of fingerprint templates stored for each ID during fingerprint verification. Only ‘2’ can be selected currently and it cannot be changed.

ID Length

To modify the length of ID required for user enrollment, select the desired value using arrows from left to right or enter the desired value after selecting the input window. The default value is ‘4’ and its input range is from ‘4 ~ 20’.

The Template Count is deactivated menu that cannot be configured. It is fixed to “2”.

1. ‘Card Type’ -> Select ‘Use’.

2. Select the desired card type from MIFARE, HID26Bit, EM, HID35Bit and HID37Bit in the Normal menu. Select ‘Save’ and press “OK” button.

To use card, the corresponding card module should be installed in the terminal.

Background image can be selected from the image provided originally by manufacturer and user images. Using arrow button   (“◀”,“▶”), you can see all available images. Select ‘Save’ and press “OK” button to change the background image.

Though Logo Download in AccessManager Pro., user can change the background image. Except, note that images can be distorted if the size of image is smaller or bigger than 320*240.

1. To change time, select ‘Date and Time’ -> ’Time’.

2. Using number button, select the desired date and press “OK” button. Time will be displayed in 24 hour format.

Data Setting

Download Log: Logs can be downloaded in the desired format(period and type).

Update Firmware: The firmware of terminal can be updated using installation file in USB.

Download User: Downloads users enrolled in the terminal.

Upload User: Uploads user items stored in USB to the terminal.

Log information of the terminal for the desired period can be downloaded to USB memory by selecting starting and ending of period. All logs or Missing logs can be selected to be downloaded. Once the logs are downloaded to USB, they cannot be downloaded to USB as Missing logs. 

In the Network mode, all logs are saved in the server by default so there is usually no Missing log to be downloaded. But if Missing log is executed in case of network failure, logs that are not saved in the server will be downloaded.

In the Network mode, it is design to save all logs in the server by default as they are created in the terminal.

Log information will be saved as SW300_Log.nlg in USB memory. If new log information is saved in the same USB, it will be saved as SW300_Log_1.nlg, SW300_Log_2.nlg, …….

Log information saved in USB can be saved in the server using “AccessManager Pro.”

1. Save the firmware file ‘SW250_Cab.CAB’ in USB memory root.

2. Connect USB memory to the USB port of terminal. For update, proceed to 3rd point.

3. Menu(“Menu” button) -> Data menu(“5” button) ->‘Update Firmware’ -> Select ‘Download’.

Notification window that it may take a long time will be displayed and select ‘Yes’ to proceed. 

The firmware update progress can be checked during update and the system will be rebooted once copying files are finished. Firmware update can be performed through the sever management program “AccessManager Pro.” For detailed information, refer to AccessManager Pro. manual.

4. Uploading User

• When Upload user button is pressed, the screen will appear as appeared for download.

• When user information is uploaded to the terminal from USB memory, it is added to the existing DB. If User ID is overlapped, the corresponding user information will not be save in the terminal.

• Download/Upload User functions are only available in the Standalone mode

• If there exists a user with the same user ID, the corresponding user will not be updated during uploading user.

External Connection Settings

Type

Wiegand output can be selected to be used and bit type can be selected.

Select 34 bits when card module is Mifare and select 26bit for HID, EM 26 bit.

Send data

Wiegand output information can be selected from card information or User ID. When User ID is selected, User ID spot will be output upon verification. When card number is selected, card information of user will be Wiegand output upon verification success.

Facility Code

It is applicable only when the transmission information is set as User ID and can be set from 0~255 for 26 bit and 0~32767 for 36 bit.

Note: WIEGAND IN(External RF READER Interlock) Action

- To interlock extra external RF Reader with the built-in RF module, it can be operated by connecting Wiegand In Connect at the back of eNBioAccess-T5 terminal.

- To use Wiegand in, MENU -> System menu -> ‘Card’ ->Enable Card use and MENU ->External Connection -> ‘Wiegand’ -> ‘Type’ to be enabled. (Same as options for Built-in RF).

- Available Wiegnad input are 34bit(Mifare) and 26bit (EM,HID26).

- When combination verification, User enrollment, access available only for attendance are configured, the external reader should be installed in the location

where the terminal is accessible since LCD screen touch and fingerprint input are required.

1. ‘Result Signal’ can be configured when ‘Enable’ or ‘Lighting alert’ are selected in ‘Select function’ menu. ‘Success’ or ‘Failure’ can be chosen for configuration.

2. The range of ‘Time Door opened’ is from ‘”1~20” and the default value is “5”. It can be used when “Enable” and “Lighting alert” in the Select Function menu are applied.

3. The range of ‘Door alert time’ is from “1~20” and its default value is “5”. Emergency alarm will sound if the door is not closed until set time.

Door configuration and Time zone function Only when “Enable” is selected for the Function of Door setting, settings for Timezone are applicable. The settings of Timezone are not applicable for other settings (”Disable”, “Fire alert” and “Lighting alert”).

Initializing Settings 

Delete All Users: Deletes all users enrolled in the terminal.

Clear All Logs: Deletes all logs in the terminal by verification of user.

Reset Options: Settings of the terminal configured during usage will be reset to the initial status when the product is released.

Reboot: It is the system reboot function for the terminal.

Reset Option is available when there is no user enrolled in the terminal.

3. ‘OK’ or ‘FAIL’ will be indicated according to the result of each item.

eNbioAccess-T3 with EM Lock Connection Diagram

Troubleshooting

1. When verification of fingerprint takes too long or is not performed

•     If the terminal is in network mode and performing in 1:N verification, verification will take long when the server is used for             personal or official use. It is recommended to use exclusive server.

•    Make sure the finger and sensor is clean and re-enroll new fingerprint through Administrator if there is a scar on the finger.

•  If the condition of fingerprint is not good, lower the security level in the User Information menu and try 1:1 verification.

• Existence of user can be confirmed when the corresponding user ID is entered and failed for 1:1 verification method. Check the  corresponding user is enrolled.

2. Difficult to read fingerprint

It is hard to be scanned since the image score cannot be reached when the fingerprint is too dry or wet. Try again after cleaning the finger with dry cloth if the finger is wet and moist the finger if the finger is too dry.

3. RF card is not verified

• Make sure that the card is corresponding to the card enrolled in the terminal. ‘Management Menu’ Verification -> Card’

• Check if the “Access only in attendance mode” option is selected. If the option is selected, select the corresponding attendance icon for verification.

4. Device is not connected with Network

• Make sure that the settings of terminal are appropriate. 

      ‘Management Menu -> Network -> Normal -> Type’

•  Make sure that the TCP/IP information is accurately entered.

1 The server IP that “Access Manager Pro.” is installed

2 Check that the port of terminal corresponds with the server.

3 Check the relating information if DHCP is not in use.

5. Door doesn’t open when the verification is successful

• Check the time if it is not the restricted access by timezone. 

• Check that ‘External Connection -> Door’ is configured as “Open”.

6. Unable to enroll User

This product is set to be in the network mode by default. If the connection is not normal in the network mode, user cannot be enrolled. Check for Network connection or set “Disable” for Network type when Network mode is not used.

7. When the product is not stable or not performed

• Examine the terminal errors using the Management menu ‘Information -> Seft Test’.

• Reboot the terminal using “Reboot” in the ‘Management menu ->Initialize’.

• Restart the server if the server management program is used.

• If the button of terminal is not operating, restart the terminal by pressing the small button beside the USB slot for 2~3 seconds after removing rubber cover at the bottom of product.

• Contact the customer service team if the product doesn’t operate normally after checking all the items above.