NAC2500 Plus FAQ's
NAC2500 Plus FAQ's
Embedded Files
1. How to enroll FP/Card/PWD?
 Ans:
Go to Menu-> User Management-> User Registration-> Enter User ID & Select Auth Type(FP/RF/PWD) -> Save
2. How to add Terminal?
Ans:
 First do the Network Setting->Go To Menu-> 5th Option Network-> 2nd Option TCP/IP->
1. Keep DHCP Off-> 2 . Enter Terminal IP(Free Network IP)-> 3.Enter Subnet Mask-> 4. Enter Gateway-> 5. Enter Server IP Then Enroll the Terminal from Software Side.
3. How to do Factory Format/DB Format?
Ans:
Go to MENU-> 7th Option Factory Default-> 2nd option Factory Format and select 1st Option for DB format.
4. How to reset Admin?
Ans:
How to initialize the NAC-2500 without the master (administrator)
1. You should uncover the rear case of the terminal using by the screw driver and then seek for the jumper pin (JP1) in the mainboard. The JP1 must be located on the left upper side of the mainboard under the relay board. (refer to the following figure)Â
2. You can remove the relay board and then put the jumper cap in the relay board on the JP1 pin. (refer to the following figures)Â Â
3. Add the relay board on the mainboard as following picture.
4. If you push the button F1 on the terminal, the all of the user database in the terminal will be erased (DB Format) .
5. Also if you push the button F2 in the terminal, you can go into the menu of theÂ
terminal without the Master (administrator).
6. When you finished initializing the NAC-2500, you should remove the jumper cap
 on the mainboard, and then put it on the relayboard.
5. How to change Network Settings?
Ans:
  First do the Network Setting->Go To Menu-> 5th Option Network-> 2nd Option TCP/IP->
1. Keep DHCP Off-> 2 . Enter Terminal IP(Free Network IP)-> 3.Enter Subnet Mask-> 4. Enter Gateway-> 5. Enter Server IPÂ
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6. How to set Contrast, Brightness, Gain?
Ans:
Login ACM-Pro->Go to Terminal Management-> Right click on Device(Device Status should be Normal)-> Properties-> Finger Print Settings.
7. How to modify User Details?
Ans:
Go to MENU-> 1st Option User Manager-> 2nd Option Modify User
8. How to upgrade Firmware ?Â
Ans:
Login ACM-Pro-> Go to Terminal Management-> Right click on Device(Device Status should be Normal)Â Â Â Â Â Â Â Â Â ->Firmware Download->Please select the device->Select the Firmware file path -> Click on Apply->OK
9. How to change FP Count?
Ans:
-> Go to MENU-> 7th Option Factory Default-> 3rd Option Number of registered Fingerprints
10. How to change User ID Length?
Ans:
Go to MENU-> 7th Option Factory Default-> 3rd Option Number of Characters in ID
11. How to change Server IP?
Ans:
Go to MENU-> 5th Option Network-> 2nd Option TCP/IP->5th Option Server IP
12. How to use in Standalone mode/Network Mode?
Ans:
Go to MENU-> 4th option System Setting-> 5th Option Authentication Mode
13. How to connect device with EM Lock/Door/Wigend?
EM Lock
Please refer below link for NAC2500 plus with EM lock Connection diagram.
https://drive.google.com/file/d/19n1rn6spdqruT8-J-QtCE2K3srYm_xsN/view?usp=sharing
14. How to use Function Keys?
Step1: Set Function Mode-
NAC2500 can be used for Access control or it can be used for Time & Attendance purpose along with Access Control, depending on the application you can select mode.
In Access Control mode u cannot use the Function keys. If u want to use the Function keys u will have to set the NAC2500 in T&A mode.
Function Keys "F1,F2,F3 & F4" can be used in NAC2500 plus. For using these function keys you will have to use the NAC2500 plus in T&A mode. The following procedure is used for setting the NAC2500 in T&A mode.
* Press the Menu key on the keypad of NAC2500 plus.
* Go to 4th option called as "System Option".
* In 5th option go to "Function Mode".
* In that select the mode as T&A press enter."Success" message will appear in the LCD screen. This indicates that the change has been updated in the terminal as well as server database.
 Step2: How should we define the Function Keys?
Function keys can be used in order to track the status of a particular user. Like when he punched F1/F3= IN; when he punched F2/F4= OUT ; when he went out for Personal/Official work/Lunch and return back.
This is possible, but for this u will have to define the use of these function keys and make it available to all the users so that users of NAC2500 plus can use the keys according to the definitions set by you.
Note: These definitions are to be set manually and should be displayed in front of the user. No software or hardware settings are available for the same.
For Example I will set one definition for my users as follows:
* Press F1 key when punching in the morning when u reach the office.
* Press F2 key when u r going out for Official/Personal work/Lunch in office hours
* Press F3 key while returning back from the Official/personal Work/Lunch in office hours.
* Press F4 key while punching OUT after the completion of Office hours.
* After pressing Function Keys the logs will be generated. When u download these logs in Access Manager software you will find that in "Authentication Log" list window the column named as "Function Code" will display the function key used by the user .
>>Now this definition will be communicated to all the users of NAC2500 plus in my office through source available like chat,email or notice board..etc....
15. How to change Language?
15. How to change Language?
-> Go to MENU-> 3rd Option UI Setting->1st Option Language
16. How to change Authentication Mode?
16. How to change Authentication Mode?
-> Go to MENU->4th Option System Setting-> 5th Option Authentication Mode
17. What is the latest Firmware available and from where it can be downloaded?
17. What is the latest Firmware available and from where it can be downloaded?
Ans: PleaseÂ
https://drive.google.com/file/d/0B-hYnXYr55nUU09IWUxmV2lJaVE/view?usp=sharing
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