1. How to enroll FP/Card/PWD?

 Ans:

Go to Menu-> User Management-> User Registration-> Enter User ID & Select Auth Type(FP/RF/PWD) -> Save

2. How to add Terminal in ACM-Pro?

Ans:

 First do the Network Setting->Go To Menu-> 5th Option Network-> 2nd Option TCP/IP->

1. Keep DHCP Off-> 2 . Enter Terminal IP(Free Network IP)-> 3.Enter Subnet Mask-> 4. Enter Gateway-> 5. Enter Server IP Then Enroll the Terminal from Software Side.

3. How to do Factory Format/DB Format?

Ans:

Go to MENU-> 7th Option Factory Default-> 2nd option Factory Format and select 1st Option for DB format.

4. How to reset Admin?

Ans:

A] Uncover the rear case of Fingkey Access Seek for the jumper pin (JP1) in the mainboard.

B] Supply the power of the Fingkey Access  And then touch the button, “Menu” 

Remove the jumper cap on the JP1 reversely

Please refer below link for How to  do Admin reset for Fingkey Access.

https://drive.google.com/file/d/1oKmMUxx3xzSm_sucDukWQoySwjAK5Xwk/view?usp=sharing

5. How to change Network Settings?

Ans:

First do the Network Setting->Go To Menu-> 5th Option Network-> 2nd Option TCP/IP->

1. Keep DHCP Off-> 2 . Enter Terminal IP(Free Network IP)-> 3.Enter Subnet Mask-> 4. Enter Gateway-> 5. Enter Server IP 

6. How to set Contrast, Brightness, Gain?

Ans:

Login ACM-Pro->Go to Terminal Management-> Right click on Device(Device Status should be Normal)-> Properties-> Finger Print Settings.

7. How to modify User Details?

Ans:

Go to MENU-> 1st Option User Manager-> 2nd Option Modify User

8. How to upgrade Firmware ? 

Ans:

Login ACM-Pro-> Go to Terminal Management-> Right click on Device(Device Status should be Normal)

 ->Firmware Download->Please select the device->Select the Firmware file path -> Click on Apply->OK

9. How to change FP Count?

Ans: 

Go to MENU-> 7th Option Factory Default-> 3rd Option Number of registered Fingerprints

10. How to change User ID Length?

Ans:

Go to MENU-> 7th Option Factory Default-> 3rd Option Number of Characters in ID

11. How to change Server IP?

Ans:

Go to MENU-> 5th Option Network-> 2nd Option TCP/IP->5th Option Server IP

12. How to use in Standalone mode/Network Mode?

Ans:

Go to MENU-> 4th option System Setting-> 5th Option Authentication Mode

13. How to connect device with EM Lock/Door/Wigend?

EM Lock:

Please refer below link for Fingkey Access with EM Lock Connection diagram.

https://drive.google.com/file/d/1VU5o6AQJLE0Lom8903qRpc5TkOrx01PX/view?usp=sharing

FKA with External Card Reader.

Please refer below link for Fingkey Access with EM Lock Connection diagram.

https://drive.google.com/file/d/1AIE89YSv-pbrjRbRF8nFX9vrD9tr8TSh/view?usp=sharing

14. How to use Function Keys?

 Ans:

1. In Simple or General Attendance mode, the user must press a functionkey and input his ID to be authenticated Function keys are as follows: 

F1: Coming to work

F2: Leaving work

F3:Going out

F4:Returning

2. After the user presses a function key, the key will be included in the server log data which will be used by the attendance management program. 

15. How to change Language?

Ans:

Go to MENU-> 3rd Option UI Setting->1st Option Language

16. How to change Authentication Mode?

Ans:

Go to MENU->4th Option System Setting-> 5th Option Authentication Mode

17. What is the latest Firmware available and from where it can be downloaded?

Ans:

Please download latest Firmware v4.835 from below link.

https://drive.google.com/file/d/0B-hYnXYr55nUNVVicUg2c1pPLXc/view?usp=sharing 

18. Which one is the compatible ACM-Pro link?

Ans:

Please download ACM-Pro v2.1.7.18 from below link.

https://drive.google.com/drive/folders/1J34XLGKLaeIetz1kFH82dUUN6qk1_Yet?usp=sharing