Dactyscan84C FAQ's

1) Finger print not capturing in device / Device not found in Sample App

Ans. 

A] First check in control panel there is Bioenable_FP_VDM_For_AADHAR_Enrollment app and Greent Bit Universal Driver 2.76 should be install perfectly.

Here is the link of Bioenable_FP_VDM_For_AADHAR_Enrollment app 

https://drive.google.com/drive/folders/1xNO2N_YkkZsYGF7SpwqHYZsRUMCuJp_n?usp=sharing

and Greent Bit Universal Driver 2.76 

https://drive.google.com/drive/folders/1mojMjxaDx45uRjNCnSEKiDFNpvHnc11p?usp=sharing

B] Download Sample App and check finger is capturing  in Sample App perfectly.

Here is the link of Sample App

https://drive.google.com/drive/folders/1jJbe9jXSZnuUmJvVlBrPinw4LsqbThS6?usp=sharing

C] If still finger is not capturing in device then reconnect the USB cable, clear the dust on scanner and check once.

D] Otherwise need to send device to our national service center for repairing purpose.

2)If Bioenable_FP_VDM_For_AADHAR_Enrollment app and Greent Bit Universal Driver 2.76 is not install then please refer below link

https://drive.google.com/drive/folders/1L1sa38toLdS0tp84p91839fhKuryWErx?usp=sharing

3)Device is not functioning 

Ans.

Device need to repair in our National service center.