BioEnable B20 Device FAQ's

1) How to Power On Device on the B20 device?

Ans:->

Connect the 12V adapter to B20 Device and Turn the Black switch available on Right Hand Hand in B20 Device.

2) How Register New User with Fingerprint in B20 Device?

Ans:->

Enroll-> Select User Option-> Enter the ID-> Enter Name-> Click on Enroll-> Select Enroll FP-> Put Finger 3 Times when Asked.

3) How Register New User with Password in B20 Device?

Ans:->

Enroll-> Select User Option-> Enter the ID-> Enter Name-> Click on Enroll-> Reg. Pwd-> Enter Password -> Confirm the Same Password.

4) How Register New User with Face in B20 Device?

Ans:->

Enroll-> Select User Option-> Enter the ID-> Enter Name-> Click on Enroll-> Reg. Face-> Look at Camera when asked.

5) How to Make Admin User in B20 Device?

Ans:->

Enroll-> User List-> Select User ID-> Select Admin option-> Choose Admin from Available Options-> Click on Back Arrow-> Choose OK to Save Changes.

6) How to Make Enr Admin User in B20 Device?

Ans:->

Enroll-> User List-> Select User ID-> Select Admin option-> Choose Enr Admin from Available Options-> Click on Back Arrow-> Choose OK to Save Changes.

7) How register New User with Card in B20 Device?

Ans:->

Enroll-> Select User Option-> Enter the ID-> Enter Name-> Click on Enroll-> Reg. Card-> Swipe the Card when asked.

8) How to download the user from B20 device Using Pen Drive?

Ans:->

First Connect the Pen Drive to B20 Device then

Click on Home-> Enroll -> Select User-> Click on Down Data Option-> Download Complete will be shown once done.

9) How to Upload the user to B20 device Using Pen Drive?

Ans:->

First Connect the Pen Drive to B20 Device then

Click on Home-> Enroll -> Select User-> Click on Up. Data Option-> Upload Complete will be shown once done.

10) How to check the Log Information in B20 device?

Ans:->

Click on Home-> Schedule-> Log Info-> Enter ID-> Choose Start, End Date-> Click on Search Icon.

11) How to Download Report from B20 device Device in Excel format using Pen Drive?

Ans:->

Connect the Pen Drive to the Device then

Click on Home-> Report-> Company-> Click on Downld Report.

12) How to Download Log from B20 device Device in Text format using Pen Drive?

Ans:->

Connect the Pen Drive to the Device then

Click on Home-> Report-> Company-> Click on Downld File.

13) How to Check Device No. in B20 device?

Ans:->

Click on Home-> System-> Comm -> Comm-> Check Device No. of B20 device

14) How to Set Indian Time in B20 device ?

Ans:->

Click on Home-> System-> General-> Click on Time-> Enter the Desired Time in B20 device .

15) How to Set Indian Timezone in B20 device ?

Ans:->

Click on Home-> System-> General-> Click on Timezone-> Select GMT +5:30.

16) How to Check Registered User Information in B20 device?

Ans:->

Click on Home-> SysInfo-> User Info-> In this we get Registered User Information in B20 device .

17) How to check Firmware version of B20 Device ?

Ans:->

Click on Home-> SysInfo-> device-> In this we get Firmware version of B20 Device .

18) How to SN number of B20 Device ?

Ans:->

Click on Home-> SysInfo-> device-> In this we get Device SN number.