Fingkey/Fingkey Access-2/Fingkey Access Plus Support guidelines.

A]  At Client End Scope Of Work

      01] Firstly device mounting demarcations 

      02] 230Vac@5/6AMP/UPS Power Socket required at Device marked locations.

      03] LAN Cable and Free IP'S required at device place properly routed.

      04] A Desktop dedicated/Sever Network PC required.

      05] HR/Admin Office required to get the training

B]   ON-Site Engineer's working Scope.

     01] Device to be fixed by using its Wall mount Plate/Bracket to mount the Hardware.

    02] Power and LAN network cable to be plugged IN.

    03] Hardware Configurations Viz: Terminal and Server IP.

   04] Using I-Access Mobile App configurations Steps.

   05] Mobile App details and its training to HR/Admin Person.

       Hardware Wall mounting Image Looks Like.

Product Description 

Access Manager Installation

Note : Before Installation of ACm Pro, Need to install SQL and configure it first then start Installation of ACM Pro.

Please make sure that Windows Firewall And Antivirus Should be OFF.

SQL Configuration Manager Settings.

Please confirm once your Server IP is visible in this IP Address.

Go to Start and Search 'command prompt' then write one command "ipconfig" and Hit Enter key. Then you will get IPv4 Address.

INSTALLATION OF Access Manager Professional

This section describes how to install Access Manager Professional for

the Access Server.

 Double-click [setup.exe] in the installation CD of

Access Manager Professional to start the installation.

When the installation process is started, the Installation Wizard

for the Access Manager Professional will appear. Click [Next].

Read the license agreement and accept its terms. Then click [Next].

Enter the user information and serial number, and click [Next].

Select the functions to install and click [Next]. As these instructions refer to the AccessServer, select [AccessServer].

 AccessServer – Both AccessServer and AccessManager (a remote management program) will be installed.

 AccessManager – Only AccessManager will be installed.

If the database server is SQLEXPRESS, input the server IP and the instance name (default : sqlexpress) set during the installation of SQLEXPRESS (For Old Setup)

For New Setup : 

1)Search server name by click search icon then select server name

2) input ID & password (ID: sa & password : )

3) Select database path by simply click on search icon.

Then Click on Next.

Click on  Finish.

After clicking Finish button click on Start Button find on Access Manager Icon 

Window will appear, Here need to set user inputs like maximum Fingerprint count 1 or 2, user Id length 4- 16 and RF Card type (EM, Mifare, HID) then click on next .

Please make sure all selected details are correct then only move ahead . Click on Yes to continue. 

Input ID and name and password for Master ID Login then click on OK.

Window will appear then get access to access manager.

Entering Administrator Menu

Enter Master ID

Terminal users include general users and administrators. General users are only allowed to open the door while the administrator can use the Administrator menu to control the door as well as the terminal’s functions.

1. To enter the Administrator menu, touch the “MENU”button at the lower of the touch pad.

2. Input the administrator ID and follow the authentication process. The Administrator menu will be displayed. Because no users have yet been registered, any user can enter the Administrator menu. At least one administrator for should be registered for security purposes.

The Administrator Menu has Seven Sub Menus as shown below.

The following describes each sub menu.

Now Configure the device and start the Enrollment by using Fingerprint, RF Card or Face (Device only)

How To Configure Network settings From hardware Side.

The FingkeyAccessTM terminal can function either in network or stand-alone mode. Wire-line networks are supported in the network mode. If the DHCP option is deactivated, the terminal IP, subnet mask, and gateway must be inputted manually.

Enter a unique terminal ID between 1 and 2000. The same terminal ID cannot be used in the same server.

2. TCP/IP Settings

3. Press “on” in the “DHCP” menu to decide to use DHCP. When using DHCP, enter into the server IP and port information of the server with AccessManager Professional installed.

    Mostly clients preffer Press"OFF" in the DHCP.

4. Now we need to Enter Terminal IP Address, which is free in the network.

5. After Entering Terminal IP Next option is Gateway. Please Enter Gateway.

6. Next now Enter from "Network" 4th sub option is Subnet mask.

7. Now Enter the details from "Network" 4th option is Server IP(on which Access manager installed)

Port Settings

Now Here done with All Network settings from device side.

How to Enroll User.

User Management Menu

User Registration

By clicking on "Register User" It will ask "Input ID and Authentication Type(FP/PWD/Card)" Now select Normal/Master User  and click on Enter. Now User Enrolled successfully message display.

User Change

User Deletion

Fingerprint Sensor Settings

Settings related to fingerprint sensor options such as security level, fingerprint capture time, capture mode, LFD precision, and sensor brightness can be configured.

Authentication Security Level


Capture Mode

Authentication Limit Time

1:N Authentication Time

FreeScan Setting

UI And Sound Settings

Language Setting

Voice Message and Alarm Setting

Function Key display mode


Menu Timeout

System Settings

Saving Logs


Authentication Mode

* NT : Server authentication performs server authentication first, followed by server authentication. Server authentication performs terminal authentication if server authentication fails and fails.

* NO : Performs only server authentication, which only performs server authentication.

* TN : On the device, the device performs authentication first on the device. If the failing fails, the server performs authentication to perform server authentication.

* TO : Device only Performs only authentication on the device only on the device (= SO mode)

Time And date Adjustment

Terminal Information Display

Factory Default

DB Format

Factory Format is a command to restore all information stored within a terminal into initial values including user DB, option DB, log information and logo. Therefore, the function should be used with an extreme caution.

Door Opening

A user registered at the terminal can open the door in two ways depending on whether 1:N authentication is used.

1:1 Authentication

The user enters his ID and scans his fingerprint, and the scanned fingerprint is compared 1:1 to the registered fingerprint that matches the ID. This method allows for quick authentication.

 For 1:1 authentication, you can get an authentication by entering ID and use the selected authentication mode (fingerprints or password). For “Card&Fingerprints” authentication, make sure that the reader authenticates your identity with card and scan fingerprints, enabling 1:1 authentication to use.

1:N Authentication

You do not need to identify your ID before inputting any biometrics feature for verification. This method shortens authentication time but if many users use one to N method it may take a long time.

     This method authenticates your identity without ID, reading fingerprints and matching them with the data enrolled.

  2. Card Authentication

       This method authenticates a card when you touch it against the reader and User ID is not necessary. (Actual operation or the            terminal is the same with 1:1 authentication.)

       In case that you have to enter User ID when pressing “ENT” button at the initial screen, check whether FreeScan use option is          on in the terminal setting.

  In 1:N authentication, the password user is authenticated in the same ways as in 1:1 authentication.

Changing User Information

The administrator can change passwords, fingerprints, and card information of registered users using the terminal’s Administrator menu or the server program. To change user information, contact the administrator.

Alphabet User ID

EM Lock Connection Diagram

FKA with EM Lock Connection Diagram

2. Two Numbers Fingkey Access with Single EM lock Connection Diagram

A] Cable Information

B] Connection diagram

C] Uncover the Rare Case the FKA Terminal (Terminal 2 that is slave device)

D] Remove the Jumper Cap JP2

Fingkey Access 2 With EM Lock Connection Diagram

1. FKA2 with EM Lock Connection Diagram

Settings From ACM-Pro Side

2. Two Numbers FKA2 With Single EM Lock Connection Diagram

 Remove JP151 Jumper cap(Terminal no.2 that is slave device)

2. FKA2 with Auto Door Connection Diagram

Remove JP151 Jumper Cap.


1. If the terminal uses 1:N authentication in network mode, server overload may occur, resulting in slow authentication and recognition. In this case, a dedicated server should be used.

2. Check if the finger and the sensor are clean. Clean the finger and the sensor. If the user’s finger is hurt, the user must register another fingerprint.

3. If the fingerprint is not clean, lower the security level of the user and use the 1:1 authentication method.

4. Input the user’s ID in 1:1 mode and check if the user exists.

If the finger is too dry or humid, fingerprint image quality may be poor and may not register. Dry or moisturize the finger before registering the fingerprint.


Check your RF card type matches with the RF option of Terminal.

1. Terminal Menu àSystem configuration àVerify whether Network Model (NL) is set.

2. Terminal Menu àVerify whether TCP/IP information is entered correctly.

    A] Server IP where Access Manager Professional is installed

    B] Verify a server by comparing to the terminal device port

    C] Verify relevant information if DHCP is not used; and check if Ping Test is available using the terminal IP

3. Verify that the terminal ID is set zero or overlapped with other terminal

4.If your server program is AccessManager Professional check whether “Fingkey Access” model is enabled in server option setting, and verify if the model is blocked by Windows Firewall of other servers or other Firewall programs.

1. Check time zone where users are not allowed to access.

2. Verify whether a door cable is disconnected and JUMPER JP2 is located.

In default configuration, this product operates in network mode which requires a proper network connection for user registration. Check the network connection, or disable network mode(SO mode) to not use the network.

1. In the terminal by selecting “Menu” à“Reset” menu.

 2. Restart the server if the server management program is in use.

3. If the terminal buttons do not function, restart the terminal by pushing external reset button located right side of terminal.

4. If the problem remains after the above actions are taken, contact the Customer Support Team.