Nitgen Series Product

Service & Support Escalation Matrix

Pune Office:-

Level 1:

Snehit Kale, For entire Tech Support on H/W, S/W, Testing, Off-site Services,

AMCs, Nitgen interactions and Tenders – 020-66813751/3722

For scanners and related SDK: Email id- kg@bioenabletech.com cc to support@bioenabletech.com

Phone: 020 66813721 / Whatsapp Chat Only: 9850830066

Level 2:

Mr. Sandesh Gharde - On-site Installation and Support: +91 9075010073

Level 3:

Mr. Girish Vanjale [Manager - Support and Services] Email ID : girish@bioenabletech.com +91 8600010820

Delhi Office:

Mr. Kumar Satyamev: +91-9654307078 Email ID : kumar@bioenabletech.com

National Service Centre for entire biometric products:

Mr. Dinesh Mhatre +91-9370313753 Email Id : dineshm@bioenabletech.com

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