Nitgen Series Product

Service & Support Escalation Matrix

Pune Office:-

Level 1:-Sayali Patil, For entire Tech Support on H/W, S/W, Testing, Off-site Services,

AMCs, Nitgen interactions and Tenders – 020-66813751/3722

For scanners and related SDK:-Email id- support@bioenabletech.com. Phone: 020 66813721 / Whatsapp Chat Only: 9850830066

Level 2:Mr. Yogesh Dorik-On-site Installation and Support:+91 9326170553/ 020-66813752 / 66813722

Delhi Office :-Entire network: Mr. Kumar Satyamev: +91-9654307078 Email id-kumar@bioenabletech.com

National Service Centre for entire biometric products :

Mr. Dinesh Mhatre +91-9370313753 Email id-dineshm@bioenabletech.com

Level 3: Mr. Yogesh Dorik [Manager - Support and Services] emails on ydorik@bioenabletech.com +91 9326170553

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